
Strategic Planning and Capacity Building
Projecting Revenue and Staffing Capacity for Behavioral Health Success
Who Should Attend?
Employee Assistance Professionals, Human Resource Professionals, Corporations, Insurers, Local, County and State Regulators, Behavioral Health Providers, Recovery Support Providers, Health Navigators, Medical Providers, and other Systems of Care stakeholders.


Webinar Overview
In today’s complex behavioral health environment, organizations must evolve their approach to financial sustainability and workforce planning. This interactive webinar empowers you with tools to project revenue, optimize staffing capacity, and align these efforts with your strategic goals.
Using the Balanced Scorecard framework, you’ll be guided through a hands-on Projecting Revenue and Staffing Capacity Exercise, helping you:
- Analyze financial trends and forecast revenue
- Map staffing needs to projected service demand
- Identify and track KPIs for performance monitoring
Webinar Objectives
Problem Addressed
Behavioral health organizations often struggle with aligning financial projections and staffing with long-term strategy. This webinar provides an innovative, data-informed approach using the Balanced Scorecard to bridge that gap—offering clarity, structure, and actionable insights.

Bring Impact to Your Organization
The future of behavioral health demands a culturally responsive workforce and sound operational planning. Take the next step toward transformation by joining this session and bringing these tools back to your organization, community, or system of care.
About the Presenter
Christopher Botten
BS-Business, MBA
Chris Botten is a behavioral health industry expert specializing in strategic planning, revenue optimization, and capacity building. With over 10 years of experience, Chris has worked with diverse organizations to drive sustainable growth and operational efficiency.
Chris is particularly skilled in helping organizations project revenue and staffing capacity, ensuring alignment with strategic goals. By using proven frameworks such as the Balanced Scorecard, they deliver practical tools that help leaders address financial and workforce challenges while enhancing patient outcomes.
In addition to leading multiple webinars and workshops, Chris is currently pursuing an MBA and holds a certification in substance use disorder counseling. Passionate about supporting organizations in preparing for the future of value-based care, Chris combines technical expertise with a client-centered approach to deliver meaningful results.
